Thanks Alison,

Well, if it was slow for you...it will be for me too...lol. I will just 
continue to reboot also.

Wow, just read what the link steps were!!! Yikes!! Why don't they just fix the 
problem?

Thanks again for replying.



Lea Shannon Kelley
Technical Publications Department
 
ThyssenKrupp Elevator
Americas Business Unit
9280 Crestwyn Hills Drive, Germantown, TN 38125
Tel:   901-261-1749
Fax:  901-261-1810
Website: www.thyssenkruppelevator.com


 
NOTICE:  The information contained in this electronic mail transmission is 
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to which it is directed and may contain information that is privileged or 
otherwise confidential. If you have received this electronic mail transmission 
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-----Original Message-----
From: Alison Craig [mailto:alison.cr...@ultrasonix.com] 
Sent: Tuesday, April 06, 2010 12:33 PM
To: Philip Odell; Kelley, Lea Shannon; framers@lists.frameusers.com
Subject: RE: Paragraph Designer Freezes

I've had this problem as well, and while I can link it to tab stops and rulers 
it also appears at other times as well. It usually goes away if I close up 
completely and then restart Frame - although sometimes I have to reboot. It's 
also shown up when using the Character designer. I sometimes get a low memory 
warning as well - so the reboot option makes sense!

When I reported it to Adobe nearly 10 months ago, their suggestion was to 
follow all the steps in this link. I did that up to Step 5 (Run FrameMaker in a 
simplified mode) - which was just way too time consuming. I actually do have a 
job to do and it isn't being an Adobe troubleshooter!

http://www.adobe.com/go/kb406892 

I still get the problem occasionally so I just close up and reboot to get rid 
of it. Nasty, but it works.

Hope this helps.

Alison
 
Alison Craig, Technical Writer
Ultrasonix Medical Corporation
Tel: (604) 279-8550, ext 127
E-mail: alison.cr...@ultrasonix.com
 
 
-----Original Message-----
From: framers-boun...@lists.frameusers.com 
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Philip Odell
Sent: Tuesday, April 06, 2010 9:52 AM
To: 'Kelley, Lea Shannon'; framers@lists.frameusers.com
Subject: RE: Paragraph Designer Freezes

Hi Kelley and Carol,

I've been frustrated with this issue too. Finally I tracked it down to
moving tabs on the ruler - really weird. I have filed it as a bug with Adobe
but without any response yet from them.

Kind regards,
Philip
Philip Odell Associates Ltd
www.philipodell.co.uk


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-----Original Message-----
From: framers-boun...@lists.frameusers.com
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Kelley, Lea
Shannon
Sent: 05 April 2010 18:12
To: framers@lists.frameusers.com
Subject: Paragraph Designer Freezes

Carol,

 

I have been having this problem since I started using FM9 several months
ago. I have asked on the forum and gotten many replies. Yes it is always
when I am changing tab stops and indents with the ruler. I always have to
close FM down. I have tried bringing the Para Designer out into a floating
position and everything else anyone suggested. There are many people having
this problem. I think it is a bug. The last person told me that we should
report it to Adobe so we can get it fixed....Just to let you know......you
are definitely not alone with this problem.

 

ls

 

 

 

 

Hi Shlomo,

 

So far, five people has responded to my email indicating that they, too,
experience this problem with some regularity.  Neither they nor I have been
able to identify any specific sequence that triggers the freeze.
However, yours is the first information I've received that suggests a
workaround. Like you, I know for sure that it freezes when I'm adjusting tab
stops with the ruler. I will pay attention to what set of properties is
displayed when the freeze happens. If I can avoid a freeze by keeping Basic
properties on top, that would be very helpful. Thanks for the suggestion,
Shlomo.

 

Carol

 

 

 

 

Carol,

> 

>You wrote:

> 

>>Frame 9.0p250 on Win7 64-bit with 12 whopping GB of RAM Is anyone

>>besides me experiencing a total freeze on the paragraph designer

>>(e.g., can't move from one property icon to another property icon;

>>can't apply; can't update all, etc.). This just started happening a

>>couple of weeks ago. It is resolved by closing down Frame and

>>restarting the program. Within a few minutes, the problem returns.

>>Very annoying and time consuming, especially while I am designing

>>templates. Any ideas?

> 

>This problem was quite common with early releases of FM9.0.

> 

>Can you identify any specific sequence that leads to this freeze?

> 

>With the latest patch for FM9 (9.0p250), I consistently have this

>problem when adjusting tab stops or indents using the ruler, with the

>paragraph designer showing any set of properties other than Basic.  I

>usually prefer to set/adjust tabs visually, then Update All (using the

>paragraph designer or through a keyboard shortcut).

>Until this bug is fixed, switching the paragraph designer to the Basic

>set of properties first, before adjusting tabs/indents using the ruler,


>consistently serves as a workaround.

 

 

 

 

 

 

Lea Shannon Kelley

Technical Publications Department

 

ThyssenKrupp Elevator

Americas Business Unit

9280 Crestwyn Hills Drive, Germantown, TN 38125

Tel:   901-261-1749

Fax:  901-261-1810

Website: www.thyssenkruppelevator.com

 

 

 

NOTICE:  The information contained in this electronic mail transmission is
intended by ThyssenKrupp Elevator for the use of the named individual or
entity to which it is directed and may contain information that is
privileged or otherwise confidential. If you have received this electronic
mail transmission in error, please delete it from your system without
copying or forwarding it, and notify the sender of the error by reply e-mail
or by telephone (collect), so that the sender's address records can be
corrected.

 

 

 

 

 

 

 

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