This happened to me about 2 weeks ago for F11 on my Win 8.1 machine. Seems that Adobe lost its brain for some on the activation intelligence. I chose the option "install" with a license, opened my Adobe account and entered the key. It came back activated and ready to go instantly.
I highly recommend that you know your AdobeID, password, and license key. I keep these on my machine and in a safe place for quick access. The fix for me was about 2 minutes. On Fri, May 8, 2015 at 6:05 AM, < michael.schwa...@teradyne.com > wrote: > My Frame 11 license has stopped working. This hasn't happened to any of my > colleagues. One day, I was using ePub and Frame to generate .chm output. > The next morning, when I tried to do the same, Frame popped up a screen > telling me to request a trial license. This caused an ePub error because it > couldn't start Frame. When I tried starting Frame independently, I got the > same thing. I had an immediate deadline to deal with, so I set up a trial > licence of Frame, hoping that ePub could use it. It couldn't. > > For various reasons, I don't have the information I need to access Adobe > support. I'm hoping I can do that on Monday. But, in the mean time, has > anyone had this experience? Any idea why it's happening? Any way to keep > it from happening? _______________________________________________ You are currently subscribed to framers as arch...@mail-archive.com. Send list messages to framers@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info.
