Hi Rebecca, Compared to the Adobe.com knowledge bases and the Framer lists, I doubt whether Adobe technical support will add much value for you. In my opinion, a support package would likely be a waste of money. Tell them you want a couple of automation FrameScript scripts instead :-).
Rick Quatro Carmen Publishing 585-659-8267 www.frameexpert.com > Our IT dept has suggested we get an Adobe support package for problems > with Framemaker. I personally always use this group instead and will > continue to do so. Will a support package help the rest of them with their > problems? And I don't know what kind of problems. We had a problem with > dropped fonts for awhile, but I found the Dov Isaacs email about PDF > settings and fixed mine, at least.