Thanks. I got the help that I needed. The list is a life-saver.
TVB Tammy Van Boening Owner/Principal Spectrum Writing, LLC www.spectrumwritingllc.com info at spectrumwritingllc.com From: Spectrum Writing [mailto:i...@spectrumwritingllc.com] Sent: Wednesday, April 20, 2011 1:07 PM To: info at spectrumwritingllc.com; framers at lists.frameusers.com Subject: RE: Adobe Acrobat question FWIW, Forgot to add that the first thing that I did was immediately go to Task Manager and look for the appropriate task that I could kill, but the only Adobe task that is listed is the task for Adobe Acrobat itself - nothing for an installer, or any other Adobe task. TVB Tammy Van Boening Owner/Principal Spectrum Writing, LLC www.spectrumwritingllc.com info at spectrumwritingllc.com From: framers-boun...@lists.frameusers.com [mailto:framers-bounces at lists.frameusers.com] On Behalf Of Spectrum Writing Sent: Wednesday, April 20, 2011 12:42 PM To: framers at lists.frameusers.com Subject: OT: Adobe Acrobat question All, Not a Framemaker question, but because of all the FM/Acrobat gurus on this list, I know I can get an answer. Just purchased a new laptop and am in the throes of setting up my environment. I installed my legally purchased copy of Adobe Acrobat Pro Extended 9.0. After installation, the version is 9.2.0, and I want to make it current - 9.4.3. I go to Help > Check for Updates, and I immediately get a message that states that "Updater is already running." Say what? How can that be? The very first time that I opened Help > Check for Updates, I got this message, so . . . As a result, I cannot check for updates and bring my Acrobat version up to 9.4.3 unless I go to Adobe's site and download every single flippin' update for 9.0 that is out there in sequential order and install. That will take hours and is not feasible. How can I get this Help > Check for Updates function operational for my installation? Thanks! TVB Tammy Van Boening Owner/Principal Spectrum Writing, LLC www.spectrumwritingllc.com info at spectrumwritingllc.com -------------- next part -------------- An HTML attachment was scrubbed... URL: <http://lists.frameusers.com/pipermail/framers/attachments/20110420/376814f0/attachment.html>