Training engineers in tech comm tools is usually about as effective as training 
tech comms in the software tools the engineers use--that is, it's not generally 
effective.

I recommend the engineers use whatever tool they're most comfortable with 
(Word) and you provide a template and train them in use of stylesheets and 
standards in that application.

After the content is written, have your team import it into Fm.

For changes, give the engineers a PDF and use Fm's commenting and revision 
tools to update content.

FWIW, this it the way I handle docs for a major corporate airline and a large 
medical software company.

-Matt

Matt R. Sullivan 
co-author Publishing Fundamentals: Unstructured FrameMaker 11 
P: 714.798.7596 | C: 714.585.2335 | matt at mattrsullivan.com 

@mattrsullivan LinkedIn facebook mattrsullivan.com 

On Oct 7, 2013, at 7:26 AM, Stephen O'Brien <sobrien at innovmetric.com> wrote:

> Hi,
>  
> A few mechanical engineers have been asked, as part of their varied workload, 
> to author certain documents in English (How To, Webinars, software 
> essentials) in the near future.
>  
> Working with authors who are not formally trained is a new experience for me. 
> I am wondering how to best define their tasks and the tasks of my technical 
> writing group who will work together to ensure quality documents. For example:
>  
> ?         I could provide the engineers with templates in FrameMaker and an 
> introduction to the basics of technical writing and English grammar and bring 
> them to write good documents over time. Some formal training in technical 
> writing could be offered. The technical writers would then review the final 
> documents (container and content) to ensure the overall quality of the 
> documents.
>  
> ?         Or, maybe the role of the engineers should be to write rough 
> content within guidelines (get the ideas and workflows on paper), and my team 
> of technical writers could be responsible for formatting the content and 
> expressing their ideas/workflows correctly in English. This would take much 
> less time for the engineer (less of a learning curve).
>  
> Do you have some experience in this matter? Any hints for what may work best?
>  
> Many thanks.
>  
> Here in Quebec City, Canada autumn is in full color. Mother Nature at her 
> very best.
>  
>  
> Stephen O'BRIEN
> Coordonnateur ? la documentation et r?dacteur technique senior | 
> Documentation Coordinator and Senior Technical Writer
> InnovMetric Logiciels | Software
> sobrien at innovmetric.com
> T (1) 418.688.2061
> F (1) 418.688.3001
> 
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