30 days. If people got the software (ahem, "hello Caroline") within that timeframe they can reach out to Adobe via email. Basically, if you have purchased within 30 days of the release, you are eligible for a free of cost upgrade to the latest version. They just need to contact Adobe customer support, in this case, via [email protected] so have at it.
:) Bernard -----Original Message----- From: Framers [mailto:framers-bounces+bernard=publishingsmarter....@lists.frameusers.com] On Behalf Of Rick Quatro Sent: Wednesday, August 22, 2018 3:03 PM To: 'An email list for people using Adobe FrameMaker software.' Subject: Re: [Framers] ANN: FrameMaker 2019 There should be some grace period where an upgrade would be free. I can't say for sure, but that has been a tradition in the software industry for a long time. Rick Quatro Carmen Publishing Inc. [email protected] 585-729-6746 NEW! -----Original Message----- From: Framers <[email protected]> On Behalf Of Caroline Tabach Sent: Wednesday, August 22, 2018 2:41 PM To: An email list for people using Adobe FrameMaker software. <[email protected]> Subject: Re: [Framers] ANN: FrameMaker 2019 My company bought me 2017 last week. Couldn't Adobe tell them to wait a week? Caroline Tabach בתאריך יום ד׳, 22 באוג׳ 2018, 18:01, מאת Rick Quatro <[email protected]>: > Hi Framers, > > > > FrameMaker 2019 has been announced: > > > > https://www.adobe.com/products/framemaker.html > > > > Rick Quatro > > Carmen Publishing Inc. > > [email protected] > > 585-729-6746 NEW! > > > > > > > > > > _______________________________________________ > > This message is from the Framers mailing list > > Send messages to [email protected] Visit the list's > homepage at http://www.frameusers.com Archives located at > http://www.mail-archive.com/framers%40lists.frameusers.com/ > Subscribe and unsubscribe at > http://lists.frameusers.com/listinfo.cgi/framers-frameusers.com > Send administrative questions to [email protected] > _______________________________________________ This message is from the Framers mailing list Send messages to [email protected] Visit the list's homepage at http://www.frameusers.com Archives located at http://www.mail-archive.com/framers%40lists.frameusers.com/ Subscribe and unsubscribe at http://lists.frameusers.com/listinfo.cgi/framers-frameusers.com Send administrative questions to [email protected] _______________________________________________ This message is from the Framers mailing list Send messages to [email protected] Visit the list's homepage at http://www.frameusers.com Archives located at http://www.mail-archive.com/framers%40lists.frameusers.com/ Subscribe and unsubscribe at http://lists.frameusers.com/listinfo.cgi/framers-frameusers.com Send administrative questions to [email protected] _______________________________________________ This message is from the Framers mailing list Send messages to [email protected] Visit the list's homepage at http://www.frameusers.com Archives located at http://www.mail-archive.com/framers%40lists.frameusers.com/ Subscribe and unsubscribe at http://lists.frameusers.com/listinfo.cgi/framers-frameusers.com Send administrative questions to [email protected]
