Updating to say that I contacted Adobe and they responded within a short time, saying that they have forwarded my request to the relevant team.
We shall see what happens On Thu, Aug 23, 2018 at 8:57 AM, Caroline Tabach <caroline.tab...@gmail.com> wrote: > Thanks > > On Thu, Aug 23, 2018 at 12:24 AM, Bernard Aschwanden < > bern...@publishingsmarter.com> wrote: > >> 30 days. If people got the software (ahem, "hello Caroline") within that >> timeframe they can reach out to Adobe via email. Basically, if you have >> purchased within 30 days of the release, you are eligible for a free of >> cost upgrade to the latest version. They just need to contact Adobe >> customer support, in this case, via techc...@adobe.com so have at it. >> >> :) >> >> Bernard >> >> >> >> -----Original Message----- >> From: Framers [mailto:framers-bounces+bernard= >> publishingsmarter....@lists.frameusers.com] On Behalf Of Rick Quatro >> Sent: Wednesday, August 22, 2018 3:03 PM >> To: 'An email list for people using Adobe FrameMaker software.' >> Subject: Re: [Framers] ANN: FrameMaker 2019 >> >> There should be some grace period where an upgrade would be free. I can't >> say for sure, but that has been a tradition in the software industry for a >> long time. >> >> Rick Quatro >> Carmen Publishing Inc. >> r...@frameexpert.com >> 585-729-6746 NEW! >> >> -----Original Message----- >> From: Framers <framers-bounces+rick=rickquatro....@lists.frameusers.com> >> On Behalf Of Caroline Tabach >> Sent: Wednesday, August 22, 2018 2:41 PM >> To: An email list for people using Adobe FrameMaker software. < >> framers@lists.frameusers.com> >> Subject: Re: [Framers] ANN: FrameMaker 2019 >> >> My company bought me 2017 last week. >> >> Couldn't Adobe tell them to wait a week? >> >> Caroline Tabach >> >> בתאריך יום ד׳, 22 באוג׳ 2018, 18:01, מאת Rick Quatro < >> r...@rickquatro.com>: >> >> > Hi Framers, >> > >> > >> > >> > FrameMaker 2019 has been announced: >> > >> > >> > >> > https://www.adobe.com/products/framemaker.html >> > >> > >> > >> > Rick Quatro >> > >> > Carmen Publishing Inc. >> > >> > r...@frameexpert.com >> > >> > 585-729-6746 NEW! >> > >> > >> > >> > >> > >> > >> > >> > >> > >> > _______________________________________________ >> > >> > This message is from the Framers mailing list >> > >> > Send messages to framers@lists.frameusers.com Visit the list's >> > homepage at http://www.frameusers.com Archives located at >> > http://www.mail-archive.com/framers%40lists.frameusers.com/ >> > Subscribe and unsubscribe at >> > http://lists.frameusers.com/listinfo.cgi/framers-frameusers.com >> > Send administrative questions to listad...@frameusers.com >> > >> _______________________________________________ >> >> This message is from the Framers mailing list >> >> Send messages to framers@lists.frameusers.com Visit the list's homepage >> at http://www.frameusers.com Archives located at >> http://www.mail-archive.com/framers%40lists.frameusers.com/ >> Subscribe and unsubscribe at http://lists.frameusers.com/li >> stinfo.cgi/framers-frameusers.com >> Send administrative questions to listad...@frameusers.com >> >> _______________________________________________ >> >> This message is from the Framers mailing list >> >> Send messages to framers@lists.frameusers.com >> Visit the list's homepage at http://www.frameusers.com >> Archives located at http://www.mail-archive.com/fr >> amers%40lists.frameusers.com/ >> Subscribe and unsubscribe at http://lists.frameusers.com/li >> stinfo.cgi/framers-frameusers.com >> Send administrative questions to listad...@frameusers.com >> >> _______________________________________________ >> >> This message is from the Framers mailing list >> >> Send messages to framers@lists.frameusers.com >> Visit the list's homepage at http://www.frameusers.com >> Archives located at http://www.mail-archive.com/fr >> amers%40lists.frameusers.com/ >> Subscribe and unsubscribe at http://lists.frameusers.com/li >> stinfo.cgi/framers-frameusers.com >> Send administrative questions to listad...@frameusers.com >> > > > > -- > Caroline Tabach > Technical/Marcom Writer > e-mail: caroline.tab...@gmail.com > -- Caroline Tabach Technical/Marcom Writer e-mail: caroline.tab...@gmail.com _______________________________________________ This message is from the Framers mailing list Send messages to framers@lists.frameusers.com Visit the list's homepage at http://www.frameusers.com Archives located at http://www.mail-archive.com/framers%40lists.frameusers.com/ Subscribe and unsubscribe at http://lists.frameusers.com/listinfo.cgi/framers-frameusers.com Send administrative questions to listad...@frameusers.com