if you add {origination_caller_id_name=foo,origination_caller_id_number=123}
before the static entries for the on hook agent it will prevail over the
default one.

If you are using 1.0.4, this feature is only available in trunk or one of
the 1.0.5 pre releases.


On Mon, Nov 23, 2009 at 4:49 PM, Adam Ford <li...@redbonez.net> wrote:

>  Is there any way to set the origination_caller_id for a FIFO outbound
> call to an on-hook agent?  I can’t find anything in the wiki about a FIFO or
> member variable to set this. It seems to be set to ‘Queue’ by default, and
> appears to be hardcoded in the module source.  It would be nice to be able
> to change per FIFO queue.  That way agents that handle multiple companies
> can more easily see which queue is calling and answer accordingly.
>
>
>
> It is not a big deal, since it does automatically set the
> origination_caller_id_number to ‘fifo+<fifo name>’.  However, depending on
> the phone, the caller ID number is not always readily shown, and must be
> looked for.
>
>
>
> Thanks to anyone who has some insight on this,
>
> -Adam
>
>
>
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>


-- 
Anthony Minessale II

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