Hello Everyone

I have been trying to get a refund for the un-used/un-registered Windows7 which came with my Acer laptop. The retailer indicates only AcerUK can refund. Purchased on 6 Jan, I've been communicating about refund since mid Jan.

Unfortunately AcerUK will only refund their cost (they said approx €30) if:

A) I post the laptop to Plymouth at my expense.
B) They wipe the HDD themselves (well.. already has Ubuntu on it now as it was wiped by me).

I kept a few photos and records as I went, AcerUK indicate that is insufficient.

If anyone has any suggestions, or examples how it has been achieved in the UK before I would love to hear.

I found this old case, but was purchased direct from Dell:
http://news.bbc.co.uk/1/hi/6144782.stm

Best regards, Jon

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