Jon Grant wrote:
> I have been trying to get a refund for the un-used/un-registered 
> Windows7 which came with my Acer laptop. The retailer indicates only 
> AcerUK can refund. Purchased on 6 Jan, I've been communicating about 
> refund since mid Jan. [...]
> If anyone has any suggestions, or examples how it has been achieved in 
> the UK before I would love to hear.

Well done for taking this up.  I thought I'd read about one recently,
but I didn't find any examples on LWN or identi.ca when I was
searching.

Have you contacted your local trading standards office?
http://www.tradingstandards.gov.uk/advice/index.cfm

Please keep us posted!
-- 
MJ Ray (slef), member of www.software.coop, a for-more-than-profit co-op.
Webmaster, Debian Developer, Past Koha RM, statistician, former lecturer.
In My Opinion Only: see http://mjr.towers.org.uk/email.html
Available for hire for various work http://www.software.coop/products/

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