Thanks Bill. Unfortunately that does not work for me.  Below is what I see on my 
firewall..its always the same code (0019 ) but I can't find a source to tell me what 
the code means. Anyone?

Number:                                 11575
Date:                                   2Sep2003
Time:                                   8:06:27
Product:                                VPN-1 & FireWall-1
Interface:                              daemon
Origin:                                 wrha001fw05 (x.x.x.x)
Type:                                   Log
Action:                                 Key Install
Source:                                 wrha001fw05 (x.x.x.x)
Destination:                            n.n.n.n
User:                                   vpntest
Encryption Scheme:              IKE
VPN Peer Gateway:               n.n.n.n
IKE Phase2 Message ID:  a049e14a
Information:                            IKE: Quick Mode Sent Notification: Client 
Encrypt Notification: [0019] The user is not defined properly.


thx
Matt

>>> [EMAIL PROTECTED] 09/02/03 06:57AM >>>
Yes, I have had this same problem. I unchecked 'Force UDP Encapsulation'
on the client and the issue went away. When connecting from NG with AI
client to FP3 Gateway, it was fine. It was just with AI to AI. Very weird.
I haven't found a solution yet, just unchecking it as the workaround.

> I am trying to setup SecureRemote (NG AI). I am stuck right now getting
> the error 'user not properly defined' at the client.  I have checked
> that the encryption settings match. I have the proper licensing in
> place.  What are some other potential issues that could generate this
> error?  For right now I am just using fw1/vpn1 authentication.
>
> To be more clear, the actual login process (at first) seems to work.
> But the error comes afterwards when I try to update the site, or access
> the internal LAN.
>
> thx
> Matt


--
Bill Mathews
Open Source Security Advocate
--
Conflict builds character. Crisis defines it.
-- Steven V. Thulon

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