The fw logs do not show anything bad for this user. At this remote site,
there are 3 people behind the router. What seems to be happening right
now is that 2 of the 3 are working fine (at least for now), and the third
person is having problems getting and maintaining a connection. These
computers all had alot of downloaded spyware apps on them, and I cleaned
them all up, and the only thing left on this problem computer, is that she
uses MSN Messenger, and also IncrediMail. Could any of these apps cause
problems with SecuRemote? All the computers are running SecuRemote NG
(latest version). How can I turn on the logging feature of the client to
track what is going on?
Thanks,
Sean P. Donaghey
Sr. Technical Analyst
H�tel-Dieu Grace Hospital
Windsor, Ontario Canada
Tel:(519) 973-4411 Ext. 3717
Fax:(519) 973-4650
Email: [EMAIL PROTECTED]
Reinhard Stich <[EMAIL PROTECTED]>
Sent by: Mailing list for discussion of Firewall-1
<[EMAIL PROTECTED]>
10/07/2003 01:55 PM
Please respond to Mailing list for discussion of Firewall-1
To: [EMAIL PROTECTED]
cc:
Subject: Re: [FW-1] SecuRemote Connection Dropping
hi,
what error-message do you see on your firewall?
is the internet-connection available all the time? maybe the ISP
disconnects the DSL and then the user gets a new IP-address and this
causes
the problem ..?
cheers
reinhard
At 18:20 07.10.2003, you wrote:
>Hi,
>
>We have a remote site connected into the hospital via business DSL, using
>a SMC Wireless router, and they are having problems keeping the
connection
>going to us. Does anyone have an idea on how I can look into why the
>connections are dropping? In their userc.c I enabled the keep_alive, but
>that didn't do anything. I don't know what else to look at.
>
>Thanks,
>
>Sean P. Donaghey
>Sr. Technical Analyst
>H�tel-Dieu Grace Hospital
>Windsor, Ontario Canada
>
>Tel:(519) 973-4411 Ext. 3717
>Fax:(519) 973-4650
>Email: [EMAIL PROTECTED]
>
>
>
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