Not running AI, but NG FP3, and we had to apply HFA317 to it to help with
stability.  I also had a problem with my H323 video conferences terminating.
Come to find out it was when we were pushing policy.  I went round and round
with CheckPoint and they verified that when policy is pushed it will drop
connections, and neither NG FP3 nor NG AI had a fix for this at this time.

However, we have been able to make connections in both directions without
any problems and as long as we don't push policy it works great.

Derek

-----Original Message-----
From: Brown, Jim [mailto:[EMAIL PROTECTED]
Sent: Monday, December 15, 2003 9:10 AM
To: [EMAIL PROTECTED]
Subject: Re: [FW-1] NG AI and Polycom H.323

I'm placing direct point-to-point calls without trouble. I did find that
I needed to disable the NAT feature on the camera. Don't configure any
of the NAT settings if the camera is using a private address.

The firewall takes care of the H.323 payload NATing itself.

NAT on the firewall, don't NAT on the camera.

-----Original Message-----
From: Carpenter, Adam [mailto:[EMAIL PROTECTED]
Sent: Monday, December 15, 2003 7:13 AM
To: [EMAIL PROTECTED]
Subject: [FW-1] NG AI and Polycom H.323


Having some trouble getting a Polycom H.323 unit to work with NG AI.
The rulebase is as open as it can be for access to and from the Polycom
unit.  Just wondering if anyone has set one of these up with AI before.
The gatekeeper is on the other side of the firewall and is managed by
someone else.  Others using that gatekeeper can initiate calls to us but
we can't seem to connect to them.  I went through all the Checkpoint
documentation both in AI and in the knowledge base and followed their
setup docs to the letter and it still didn't work.

Any help is greatly appreciated :)

- Adam

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