I wondered if anyone had heard of this error... we're seeing a number of our HP (formerly compaq) laptops using SecureClient (multiple versions) lose their embedded NIC. The sequence of events to reproduce this are as follows:
(1) Install SecureClient on the laptop (with reboots) (2) Connect for the first time to get a policy (3) Without disconnecting SecureClient shutdown the laptop Upon the next boot of the laptop the embedded NIC will be missing. It doesn't show up either in the device manager or the network neighborhood properties section. Unfortunately if this happens to a user while they are remote the cleanup can be difficult and time consuming. To clean up the laptop we've had to uninstall SecureClient and reload the drivers for the NIC then reinstall Checkpoint. Rarely there's a case where manually editing the registry to clean out all of SecureClient is required but not as often as reloading the drivers works. If anyone has information pertaining to this issue please let us know. Rodney Caudle Senior Security Analyst Gray Cary 401 B. Street, Suite 2000 San Diego, CA (619) 699-2947 http://www.graycary.com <http://www.graycary.com/> ================================================= To set vacation, Out-Of-Office, or away messages, send an email to [EMAIL PROTECTED] in the BODY of the email add: set fw-1-mailinglist nomail ================================================= To unsubscribe from this mailing list, please see the instructions at http://www.checkpoint.com/services/mailing.html ================================================= If you have any questions on how to change your subscription options, email [EMAIL PROTECTED] =================================================
