Hello,

We are running Checkpoint NG-AI .We have vpn client and the client is using
Checkpoint VPN-1 SecureClient FP3 Build:53328.
We tested the client on a win2k with SP4 successfully.
The same client package when tired at ur end-user desktop (win2k with sp2)
we were unable to connect to gateway.
In the smarttracker we see that packet from the the vpn-client is able to
reach to gateway , the username and password is verified and then the
client is assigned a ip.
However the enduser is doesn't get this ip address.The tracker doesn't show
anything a part from this.
we then upgraded the enduser machine to SP4 and tired to connect however we
were unable to do so .
The  same client package when installed on a different  location seems to
work.
Software installed on the end-users machine  are Microsoft office,Java
Runtime ,Configsafe,Winzip,IBM Backup and Restore. I don't think any of
these software would actually affect installion of VPN client package.
Any clues on how to go about solving the issue ?

Thanks in advance

Regards
Mitesh S Shetty
Technical Support (Security)
Softcell Technologies Limited.

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