I'm not sure I understand. It worked at a remote site, but not at yours?
If that is what you mean, then it is working correctly. You cannot
connect to a VPN gateway from within the encryption domain using
SecurClient. You need to be outside of the Encryption Domain.

-----Original Message-----
From: Mailing list for discussion of Firewall-1
[mailto:[EMAIL PROTECTED] On Behalf Of Mitesh
Shetty/MUM/IN/STTL
Sent: Tuesday, April 27, 2004 4:06 AM
To: [EMAIL PROTECTED]
Subject: [FW-1] VPN Client and Win2k

Hello,

We are running Checkpoint NG-AI .We have vpn client and the client is
using Checkpoint VPN-1 SecureClient FP3 Build:53328.
We tested the client on a win2k with SP4 successfully.
The same client package when tired at ur end-user desktop (win2k with
sp2) we were unable to connect to gateway.
In the smarttracker we see that packet from the the vpn-client is able
to reach to gateway , the username and password is verified and then the
client is assigned a ip.
However the enduser is doesn't get this ip address.The tracker doesn't
show anything a part from this.
we then upgraded the enduser machine to SP4 and tired to connect however
we were unable to do so .
The  same client package when installed on a different  location seems
to work.
Software installed on the end-users machine  are Microsoft office,Java
Runtime ,Configsafe,Winzip,IBM Backup and Restore. I don't think any of
these software would actually affect installion of VPN client package.
Any clues on how to go about solving the issue ?

Thanks in advance

Regards
Mitesh S Shetty
Technical Support (Security)
Softcell Technologies Limited.

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