The machine that it does not work from has full internet access (not
restricted), so yes, it does have HTTPS access. 

I am logged into the SmartCenter Server with write access. Actually I
use the same information for signing in to the SmartCenter Server no
matter what machine I am signing in from. 

Also, I am using the same credentials for the UserCenter account for
doing the updating.

I know this did work a long time ago, but the workstation has been
rebuilt within the last couple of months. It was rebuilt using the same
build as the coworker's machine. 

One thing I did notice (based on another one of your posts) I cannot
update the SmartDefense settings in local mode (Demo mode) on my
workstation, but can on other workstations. 

This definitely seems to be something linked to my workstation, but I am
at a loss since I have full administrative access over my box.

Do you have any other ideas?

Chris

-----Original Message-----
From: Mailing list for discussion of Firewall-1
[mailto:[EMAIL PROTECTED] On Behalf Of fwguru
Sent: Thursday, September 22, 2005 2:01 AM
To: [email protected]
Subject: Re: [FW-1] SmartDefense update issue

Is the machine that it works from using the same usercenter account as
the
machine that it does not work from?
 Does the machine that it does not work from have HTTPS access to the
Internet?
 Are you logged into the mgmt server with write access?
 Has it ever worked from that machine before?
  - Neil Delacruz

 On 9/20/05, Christopher Hoff <[EMAIL PROTECTED]> wrote:
>
> Has anyone seen an issue where they are not able to update
SmartDefense
> settings within SmartDashboard? I am having an issue where things look
> like they are going to work, then I simply get a "Failed to update
> SmartDefense" message. It does not matter what box I am trying to
> update, whether I am in the office or at a client's site, but I can
use
> a coworker's machine or another laptop and the update works.
>
>
>
> I have made sure it is not the Windoze built-in firewall by disabling
> it. I do not have any other firewall product on my machine currently.
>
>
>
> The only errors I'm seeing in a debug indicate a disk read error when
> pulling files from the SmartDefense temp directories on the
gui-client.
> I do have full admin access on my laptop. I have gone as far as
removing
> the read-only attribute on the files to be sure access is available.
>
>
>
> Any ideas?
>
>
>
> Chris
>
>
>
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