I had a problem with upgrade_export when moving from NG AI to R55.
Specifically, upgrade_export ran into the open files limit (ulimit -n)
on my NG AI system (which was Red Hat). It errored out with a very
vague error -- it may have been the same one you're seeing, but I
forget now.

The command "ulimit -n" on a Linux system will show you the open files
limit. On Red Hat, it was 1024. It also appears to be 1024 by default
on SPLAT, which makes some sense. By resetting it to something higher
"ulimit -n 8192" I was able to successfully run the export. I suggest
you try this. 

Damon Cassell
The MITRE Corporation



-----Original Message-----
From: Mailing list for discussion of Firewall-1
[mailto:[EMAIL PROTECTED] On Behalf Of Sergio
Alvarez
Sent: Sunday, October 29, 2006 9:58 AM
To: [email protected]
Subject: Re: [FW-1] Problems with upgrade_export

Thanks Reinhard.

Actually I first tried with the upgrade_export util that got installed
along
with the original R60 installation, later I downloaded the latest
version
from the web site, so after trying two different versions with the
exact
same results, I would consider very strange if this was caused by a
bug.

The SmartCenter and the firewall modules it is managing were all
already in
production by the time I started trying to get the export, and at that
point
there was a single machine with the NGXR60 GUI installed on the network
and
I made sure it was closed, so I don't think there is anything on that
way
either.

Anyway I really appreciate your help and comments, please let me know
if you
have any further.

Regards

On 10/29/06, Reinhard Stich <[EMAIL PROTECTED]> wrote:
>
> hi,
>
> maybe there is a bug in the latest upgrade_export, you can also try
> an older one (from fw1-cd). also have the NICs up, fw1 up and all
> gui-clients closed.
>
> br
> reinhard
>
>
> At 02:06 29.10.2006, you wrote:
> >Thanks Hugo and Reinhard,
> >
> >- The last thing I did was downloading the latest version of the
utils
> from
> >the CP site, so that point is checked.
> >- This is a brand new system with enough disk space and has been in
> >production only since las thursday night, and was actually that same
day
> >that I got the errors trying to get the export, so I would be amazed
if
> in
> >fact the disk was full. Anyway I'll better check on that just in
case.
> >- This is a SPLAT installation and I tried to follow the procedure
logged
> as
> >the default admin user, so I don't think permissions as an issue
here.
> >- About Hugo's last point, the issue we have is this would be the
first
> >export we would take out of this config because it was precisely
built
> from
> >scratch. We were waiting to have the systems in production before
getting
> >the export so we could be sure to have everything needed in place
and
> >included in the backup. I guess we should have gotten "half-way"
backups,
> >but there's nothing I can do about that now.
> >
> >Any further ideas would be very appreciated.
> >
> >Regards
> >
> >On 10/28/06, Hugo van der Kooij <[EMAIL PROTECTED]> wrote:
> >>
> >>On Sat, 28 Oct 2006, Sergio Alvarez wrote:
> >>
> >> > I ran the proper command, the process seemed to start ok, but
then
> after
> >>the
> >> > message that says it is "copying files to a temporary forlder",
an
> error
> >> > came up:
> >> >
> >> > "Failed to read local configuration info"
> >>
> >>Here is a loose description of the upgrade_export activities:
> >>
> >>1. Relevant files are copied to a temporary place.
> >>     This one lives under $FWDIR/tmp
> >>2. The config details are written to a file.
> >>     Here it will list the products installed.
> >>3. The whole buch gets wrapped in tar and feathers
> >>     (Mhhh. make that gzip ;-)
> >>
> >>It seems you ran out of diskspace in step 1 or step 3 ir there is
> >>something odd that prevents step 2 from completing.
> >>
> >>Errors in part 2 are the hardest to find even if it is in fact only
a
> tiny
> >>fraction of the time it takes to build the backup.
> >>
> >>If step 1 is OK and 2 is not you can take the config file from a
knonw
> >>working backup and put it in the proper place and then do step 3 by
> hand.
> >>
> >>Hugo.
> >>
> >>--
> >>         [EMAIL PROTECTED]        http://hvdkooij.xs4all.nl/
> >>             This message is using 100% recycled electrons.
> >>
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> >
> >--
> >Sergio Alvarez
> >(506)8301342
> >
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> --
> Reinhard Stich          [EMAIL PROTECTED]
> Internet Security AG,      1150 Wien, Johnstrasse 29
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>
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-- 
Sergio Alvarez
(506)8301342

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