Hello,

About 2 weeks ago a customer noticed the SmartConsole was acting kind of
slow, not only when he opened the Dashboard, the Tracker or the Monitor, but
also after creating or modifying an object, the console would just hang and
remained as a blank window for some time before coming back.

I have seen similar situations with a Smartcenter reaching its full HDD
capacity due to many log files stored, which gets resolved removing some of
those logs, an also with installations with large number of objects and
SmartMap activated, if too many of those objects are not connected to
something in SmartMap, the console will work really slow and just disabling
that feature from Global Properties is the easiest way to go..

The problem is, none of those cases match my current issue, the SMC machine
has 50% of free storage space and this guys has Express licenses, so
SmartMap does not even show  in Global Properties.

Secureknowledge had not helpful and so I would really appreciate anybody's
help with this.

Thanks in advance.

Regards

--
Sergio Alvarez
(506)8301342

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