What a farce. Apple sent me a carton for shipping my PowerBook for AppleCare warranty-covered DVD module repairs. Since I know Parko, the fellow who had the well-publicized warranty-shipping broken-LCD fiasco last year, I visited the Airborne office to ask how much it would cost to insure Apple's prepaid shipping.
Airborne Express flatly refused to allow insurance on any shipment to Apple Computer in Houston. As soon as Airborne heard it was a warranty repair item to Apple, Airborne would not negotiate. Airborne refused to allow insurance purchase even if we ignored Apple's prepaid sticker and I paid for shipping charges myself! The employee went so far as to warn me not to try to deceive Airborne in this matter, because she now understood the nature of my shipment. Aghast, I suggested that Airborne would allow me to insure the very same package if I were to ship it to my father. The employee agreed. I suggested that FedEx would allow me to insure the very same package to Apple Computer in Houston. The employee agreed. She in return suggested that I might be happier with FedEx if I required insurance. I left immediately, drove to FedEx, where customer service was superb. -- gadzikowski | [EMAIL PROTECTED] -- G-Books is sponsored by <http://lowendmac.com/> and... Small Dog Electronics http://www.smalldog.com | Refurbished Drives | -- Check our web site for refurbished PowerBooks | & CDRWs on Sale! | RoadTools $30 PodiumPad available at Apple retail stores, $20 Traveler CoolPad at Staples. Both in white for iBooks at <http://roadtools.com>. Support Low End Mac <http://lowendmac.com/lists/support.html> G-Books list info: <http://lowendmac.com/lists/g-books.html> Send list messages to: <mailto:[EMAIL PROTECTED]> To unsubscribe, email: <mailto:[EMAIL PROTECTED]> For digest mode, email: <mailto:[EMAIL PROTECTED]> Subscription questions: <mailto:[EMAIL PROTECTED]> Archive: <http://www.mail-archive.com/g-books%40mail.maclaunch.com/> Using a Mac? Free email & more at Applelinks! http://www.applelinks.com
