To Dawn at SmallDog, and to everyone else on the list who has kindly expressed concern about my TiBook:
I had no idea my initial post would cause such misunderstandings, and I am very sorry. That will teach me to proofread emails more thoroughly before I hit the send button. I have bought many things from SmallDog over the years and will do so again, because they are such fine people to deal with. As a matter of fact, when the online order I made couldn't be filled because they had run out of stock, they offered to upgrade my TiBook to the 550 mHz model at no extra cost. I can't thank them enough for that. I did not mean to imply that either they or Apple had mistreated me in any way-and I certainly do not think that anyone at SmallDog did anything to cause the damage to my screen. The thought never even crossed my mind. However, I do have to contradict Dawn on one point. I DID contact SmallDog about my torn screen. It was the first phone call I made as soon as I opened the TiBook and saw the screen. The person who answered the phone (sorry, I don't remember who it was) advised me to call Apple, saying I could probably get the problem resolved more quickly that way than by sending it back to SmallDog and having them send it to Apple. (Makes sense to me.) So Apple was the second call I made. And as I said, they dealt with the problem promptly by replacing the screen. So all's well that ends well, as long as we can all find a way to keep our beautiful TiBook screens polished and smudge-free. Thanks to all, Nancy At 7:07 AM -0400 5/25/02, G-Books wrote: >Nancy purchased her computer from us in January and never contacted us for >assistance, nor notified us of any problems. > >Certainly, this wasn't done by an employee, I can assure you that. > > > > >Dawn D'Angelillo >Small Dog Electronics >1673 Main Street >Waitsfield, VT 05673 USA >802-496-7171 >802-496-6257 fax >email: [EMAIL PROTECTED] email: [EMAIL PROTECTED] -- G-Books is sponsored by <http://lowendmac.com/> and... Small Dog Electronics http://www.smalldog.com | Refurbished Drives | -- Check our web site for refurbished PowerBooks | & CDRWs on Sale! | Support Low End Mac <http://lowendmac.com/lists/support.html> G-Books list info: <http://lowendmac.com/lists/g-books.html> --> AOL users, remove "mailto:"; Send list messages to: <mailto:[EMAIL PROTECTED]> To unsubscribe, email: <mailto:[EMAIL PROTECTED]> For digest mode, email: <mailto:[EMAIL PROTECTED]> Subscription questions: <mailto:[EMAIL PROTECTED]> Archive: <http://www.mail-archive.com/g-books%40mail.maclaunch.com/> Using a Mac? Free email & more at Applelinks! http://www.applelinks.com
