On Wednesday, October 16, 2002, at 01:09 PM, Clyde Kahrl wrote: > I have a refurbished 550 Ti-Book purchased late March 2002. > Warranty and support are for 1 year. > [ ... snip ... ] > Apple said that even though I might have a warranty claim I > had to pay them $50 to look at it. They denied that I was entitled > to 1 year support for my refurbished book.
apple only provides 90 days of complimentary tech support on the phone. if you pay them the $50 and it winds up being a warranty issue, they don't ever actually charge you the $50. > Being a lawyer, I figure I'll sue them if I have some free > time. I should never have had to had the port go out altogether > anyway. before you even discuss suits, you PROBABLY want to look at the text of the Apple Warranty. -- G-Books is sponsored by <http://lowendmac.com/> and... Small Dog Electronics http://www.smalldog.com | Refurbished Drives | -- Check our web site for refurbished PowerBooks | & CDRWs on Sale! | Support Low End Mac <http://lowendmac.com/lists/support.html> G-Books list info: <http://lowendmac.com/lists/g-books.html> --> AOL users, remove "mailto:" Send list messages to: <mailto:[EMAIL PROTECTED]> To unsubscribe, email: <mailto:[EMAIL PROTECTED]> For digest mode, email: <mailto:[EMAIL PROTECTED]> Subscription questions: <mailto:[EMAIL PROTECTED]> Archive: <http://www.mail-archive.com/g-books%40mail.maclaunch.com/> Using a Mac? Free email & more at Applelinks! http://www.applelinks.com