Jeremy Derr wrote:
apple only provides 90 days of complimentary tech support on the phone.
if you pay them the $50 and it winds up being a warranty issue, they
don't ever actually charge you the $50.
BUT IN FACT
Apple provides 1 year tech support on refurbished machines--or at
least it did in March. Even the tech support guy conceded that.
But he stated that since I could not establish that I was a mac owner
I couldn't talk to him.
I don't think this is an Apple policy, I just think its a
young guy on the line. BUT you know that it is impossible to talk to
apple tech support without an interruption every 30 seconds
suggesting that the conversation would go better with AppleCARE.
this is standard "sell the warranty" stuff you get in every
tech store in America. It's where the profit comes from. Why
should I pay $400 for a warranty I already have?
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