Sorry, didn't realize I was posting to the list, my oops.

David

On Saturday, January 4, 2003, at 06:26  PM, David M. Ensteness wrote:

> Hey,
>
> I called Dell's 1-800 number on their web site, went through about 4 
> subdirectories and got in touch with sales person who I had transfer 
> me to customer service. They will tell you that extension 6868 or 
> something [pretty sure that is it] will send you directly to customer 
> service but I have yet for that to work. I had an odyssey buying my 
> iPod from them. They over charged me $100, shipped it to the wrong 
> state, and then charged me sales tax from that state. I think I might 
> have a 1-800 number that will take you straight to customer service, I 
> will dig around for it for you. No guarrentees on the thinking person 
> thing though, while I did get them to refund me the $100 and reship it 
> I don't have the sales tax resolved and everyone there seems like they 
> are brain dead, I have spent about 6-8 hours on the phone and hold 
> with them over the course of 2 1/2 weeks.
>
> I just ordered from GoogleGear the other day, I am hoping my drive 
> just shows up, I am in NC and haven't had any shipping issues yet. Do 
> you have a way to actually contact GoogleGear? I can't find a phone 
> number for them anywhere.
>
> David

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