My iBook (OSX, 900 mhz, 640 RAM) was purchased the past June. About a month
ago I began experiencing infrequent, "Word unexpectedly quit, other programs
are unaffected." Word is from Office X.

Last night the quit occurred with iTunes. I restarted the machine anew.
Earlier I experienced a first-time-ever total freeze of the machine with the
box message to press the power button to restart. Doing so didn't help;
everything remained completely paralyzed.

I unplugged from AC and then removed the battery in order to get the
computer to shut off. After reinstalling the battery I was able to reboot
the machine and plug into AC.

Everything is working okay this morning, but it's obvious that something is
going on that I expect will occur again. I have not installed the iTunes 4.1
update because it didn't seem to have features I used; could this
installation be an issue?

I don't have any added utility programs. What would be the best choice for
such a program? And does this sound like something a utility program would
rectify? I have Applecare, but this seems more of a software-plus issue?

Sure would appreciate some feedback, guidance, and suggestions.


Thanks for you attention, Tivo


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