On Jul 23, 2004, at 10:55 AM, invicta wrote:
AppleCare also worked for my grandma. . .she's got a 17" LCD iMac. About a year after she bought it, her screen started to show up "pink" and eventually it just went out. I called Applecare on her behalf, they gave me a special number, we took the iMac down to CompUSA on the date given to us from AppleCare. (She originally bought it at CompUSA.) Once there, I gave them the number. . .AppleCare had ordered a new monitor and sent it to CompUSA tech. dept. After about on hour, the iMac was all done, and ready to be brought back home. Not a penny out of her pocket. I was told this repair would have cost over $1,000.00 if it had not been for the AppleCare! Whew!Hello All,
Have to tell you this. Early this year I got a PB 17", an AirportExtreme basestation and some other stuff. Heeding the repeated advice of several listmembers I also purchased AppleCare.
Early this week my internet-connection died. A direct connection from DSL modem by cable to my PB worked allright Trying all helpdesks, provider, telephone company, AppleCare advised me that Airport must have given the ghost and informed me that in three working days UPS would deliver a replacement basestation and I should return the defective one in the same box , provided with the sticker giving the return address. Two days later ( not three ) I had my replacement and after 4 minutes of configuration everything worked as it should. Not one foot out of the door !
IMO this deserves a capital S for support and the price is right. Reading critical comments about Apple now and then I felt this should also be publicized.
Greetings, Andre.
Z
THE BLUETOOTH MASTER
-- G-Books is sponsored by <http://lowendmac.com/> and...
Small Dog Electronics http://www.smalldog.com | Refurbished Drives | -- Check our web site for refurbished PowerBooks | & CDRWs on Sale! |
Support Low End Mac <http://lowendmac.com/lists/support.html>
G-Books list info: <http://lowendmac.com/lists/g-books.html> --> AOL users, remove "mailto:"; Send list messages to: <mailto:[EMAIL PROTECTED]> To unsubscribe, email: <mailto:[EMAIL PROTECTED]> For digest mode, email: <mailto:[EMAIL PROTECTED]> Subscription questions: <mailto:[EMAIL PROTECTED]> Archive: <http://www.mail-archive.com/g-books%40mail.maclaunch.com/>
---------------------------------------------------------------
The Think Different Store
http://www.ThinkDifferentStore.com ---------------------------------------------------------------
