At 10:17 AM -0400 9/14/04, Barton Brown wrote:
For those who responded by asking "what are you talking about," to my request for help concerning my defunct SuperDrive, may I humbly suggest that if you'd read my original post, instead of the snippets people quoted, you might have divined that I was talking about the SuperDrive in my PowerBook G4 1GHz, a Matshita UJ-815 D0CB.

For those who responded about what a great deal AppleCare seems now that the horse is out of the barn door, allow me to say that in 13 years of working with and on Macintosh products exclusively, I've never had a mechanical failure, except for a floppy drive that failed after five years. I hardly expected a Matsushita product to fail so spectacularly after 15 months of ownership and exceptional TLC.

Finally, thank you so much for your invaluable assistance.

The following is the post I had responded to.

Date: Sun, 12 Sep 2004 18:54:00 -0400
From: Clyde Kahrl <[EMAIL PROTECTED]>
Subject: Dead drive


Bart Says: Apple support quoted me a replacement drive price of around $1000 (minus labor), and that' doesn't make me too happy. Any suggestions/previous experience/mantras, etc.?

A: Makes that $400 Applecare fee seem like a trifle, doesn't it? But that drive price sounds high.






Not that the subject has no Re: which indicates that it is an original post. Nor does the post itself suggest quoting except the "Bart Says:" part which is hardly noticeable.



So it is for all intents a it is an original post, which was, to say the least, confusing.


Clearly Clyde needs to post responses correctly but personally I would recommend a better approach than Barton has shown with others.


And Barton needs to realize that he does not control all subsequent responses to his posts. And in the future when you seek help please remind us of this incident so we can utterly ignore you. I'm sure you and we will be happier.
--
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Clark Martin
Redwood City, CA, USA
Macintosh / Internet Consulting


"I'm a designated driver on the Information Super Highway"

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