> Out of frustration, I went down to the local Apple to store to the
> genius bar, where the genius mentioned he has heard of a similar
> issue from another ibook.
> Now comes the magic questions. 1) How I can I get Apple to do this
> repair? I'm 100% certain that the bright spots are not due to any sort
> of accidental damage. 2) Does anyone have a similar experience? 3) For
> the Apple techs out there, have you heard of such an issue appearing on
> an iBook?
>
> Responses are appreciated, and thanks for reading.
Simon -
I can't offer any solutions for you; I can only offer support and
encouragement. Encouragement for you to pursue your case aggressively with
Apple for, if the events are as you portray them, you clearly have a case.
Become a thorn in their side and just keep after them, relentlessly.
Good luck and keep us all in the loop as to how the case progresses.
bob
--
"No lesson seems to be so deeply inculcated by the experience of life as
that you should never trust experts." Lord Salisbury
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