Re: Applecare, how long should it take?

[Dyna]

	For what it costs and how much Apple hypes the "quality" of 
their products AppleCare should be damn near instant. Of course, for 
those like me that paid $2200 for a Pismo 4 years ago that now works 
when it feels like it AppleCare is no longer available. Now of course 
Apple's reccommended solution to this problem is for me to give them 
another couple grand for a new AlBook and 3 more years of 
Applecare.... Fat chance!- I can buy a stack of Pismo's for that 
kinda money, compute for years on them, and never drop a dime at the 
Apple Store again. No wonder Apple's share of the computer market 
continues to drop.

	But isn't the new Mac Mini supposed to draw in the 
"switchers" to replace the old Apple fanatics that have been driven 
off? Today at the local MicroCenter store the Mini Mac was being 
ignored while the aisles of the "Build Your Own System" section were 
busy. With 20% off on BYOS stuff the Shuttle et al "cubes" look 
tempting. And one can pretty much see that the PC vendors will match 
the Mac Mini on price with an LCD display, keyboard, mouse, etc. 
thrown in to boot..

	And given Apples recent quality problems, one can easily see 
busted Mac Mini's backlogged months for repairs, while the 
"switchers" switch right back never to buy Apple again!

        Dyna
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