[EMAIL PROTECTED]<David>posted:
I have a similar Microtek horror story. In fact, I was so displeased with the
'support' that I eventually got dramatic. For years I've joked with my A+
certification class that the ultimate solution for a wonky PC is to throw it
out the third floor window. So I did....
I was the recipient of a Microtek scanner that was similarly abused. It was nearly $200 new, and never made a single scan AFAIK. The owner in a fit of rage completely destroyed it within 24 hours of purchase. I read that Canon Lido scanners are the best for OS X, but I don't have any hands-on experience.
Meanwhile our tech specialist, who generally ticks me off with her
cluelessness, bought a boatload of HP 3970 scanners. The darn thing just
works. I hate HP drivers, I no longer trust HP printers, 'HP support' has
become an oxymoron.
Yep, I too think HP has dropped off the edge of the earth. Sony is a close 2nd. Two old-school companies that have lost touch with their customers. Sad.
But this scanner just plugs along doing what I ask it to do. Bought one for home and it has performed just as flawlessly.
The current is running the opposite direction, you just found an eddy.
Good luck! Kris
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