How timely.
My wife has been pestering me for a Treo for sometime.
I wouldn't let her buy the 600 because the 650 has
WAY more bang for the buck But Verizon didn't want to
start selling teh 650 until recently.
Anyway, I bought one... And then the joy of getting
it to work with her ibook G4 began.
Bear in mind... she's a long time Palm user (as am I)
and already had Palm software installed on her
machine. However, it wasn't new enough to support the
650. You have to update to the version of Palm
software that ships with teh CD. No biggie there.
Now, lets get this out of the way first... Palm says
Mac is supported with the Treo 650. Verizon says Mac
is supported with the Treo 650.
Call Verizon support and see if they say the same
thing.... They told me it wasn't. Luckily, I know
enough about what I'm doing that I only needed minimal
information from teir tech support and was able to
guide them to the information i needed...
For the most part, everything will be fine with your
Treo 650 and the Mac. There are a lot of features
though that just popping in the CD and installing
won't give you. (Pop the same CD into a PC and you'll
get all kind of options.)
The main piece we had trouble with was VersaMail.
My wife wanted to be able to send/recieve email.
Well, VersaMail comes wiht your Palm... sortof.
Verizon recompiled Palm's install CD to make it "their
own" and in doing so left out a LOT of the
functionality for Macs. In fact, their own
instruction manual (Verizon's) says Mac users will
have to install VersaMail from the CD... But try to
do that from a Mac... you can't. They didn't
incorporate a Mac installer. I had to take my wifes
Treo 650 upstairs, hook it up to my PC, pop the disk
in and install VersaMail from there. After that, it
would sync and work fine from her iBook.
I was able to get mail to recieve, but not send.
After quickly looking at the unit, I determined it was
becasue she was sending over verizon's network, so our
home ISPs SMTP Server setting wasn't working.
Solution... I needed a SMTP server from Verizon.
Called Verizon support... first mistake, my wife
tells the lady she's running this on a Mac. Tech
tells her this isn't supported on a Mac. (Verizon Doc
says otherwise). She tried to explain that her
problem was irrelevant to whateer operating system it
was running on, but tech wasn't getting it... She
finally gave me the phone in disgust.
I finally determined that not only did the tech not
know mac, they didn't know the Treo 650 either... only
the 600 (which runs a different version of Versamail
with far less features.) After holding the techs hand
and leading her through all the settings in Versamail
(wait, isn;t that her job??) She finally gives me the
SMTP server name I need. Of course... she gave it too
me wrong. I had to figure that out for myself. But
all in all, i got it working.
Since the, my wife LOVES her Treo650. I'm even
impressed with it, although I'm a graffiti guy and the
650 doesn't allow graffiti... just input from the
mini-keyboard, which my fat fingers don't like :-)
Why did you decide to get rid of the Kyocera and go
with the 650? How much do you want for the Kyocera?
I might be interested. Email me off list (about that
or if you need more help with your 650, I'll be happy
to do what I can.)
Sionnach
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