Hello everybody,
I have just had a very frustrating conversation with Applecare and
was told that the keyboard and latch on my Powerbook are not covered
at all.
I am still under the Applecare warranty period and was actually told
by Applecare technical support that these items were covered.
However, in talking with customer care, they have advised me that
Applecare only covers hardware. Are the latch and keyboard not
considered hardware ?
Has anybody here had any problems with getting these two items
repaired under Applecare ?
Amber
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