Dear listers,

This is the second time I've had to email NewerTech support about replacing a battery, in the past month, but I'm starting to wonder if it's not my Lombard that's causing my battery problems, instead of the batteries themselves. I know the charging board is good on it, AFAIK, and the batteries did quit showing up as charged, with a corresponding light on the LED indicators on the side of the battery. Still, it's curious as to how a good company can send me two bad batteries in a row, without the possibility of a machine problem..

Well, hopefully you'll all have some good advice for me,
Caleb

P.S. Is it wrong to send messages to both the Google Groups and the old Maclaunch list, or is it acceptable?

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