One idea, first off, who installed the extra 512 ram chip?
Take out the 512 chip and see if you still have the problem.


on 2/26/03 7:25 AM, Tim Grimes at [EMAIL PROTECTED] wrote:

> Greetings,
> 
> I've had an 17" G4 iMac with 768mb RAM since August 2002. This has
> proven to be a beautiful to look at computer, but I've had a terrible
> time keeping the OS working. The folks at Apple Care are nice, but they
> haven't figured out the source of the problem, except for getting it
> working again after system freezes, etc.
> 
> My older Beige G3 using OS 9.2, which I've had for a long time has none
> of problems my new iMac has.
> 
> My three older 5500/250, 5400/180, and 5400/120's never just quit or
> lock-up in perpetuity.
> 
> Comments I've received from the Apple folks have been, "10.2 is what
> 10.1.5 was supposed to be", and on another occasion, "10.1.5 has got a
> few things that 10.2 fixed", and so forth.
> 
> With Apple Care's guidance, I've gone as far as reinstalling the
> complete restoration three (3) times since Aug 2002. This is ridiculous.
> Likewise, I've gone through numerous trips to OS 9.2 to verify and
> repair Btrees, etc.
> 
> Most recently, OS X simply went to blue screen.  In this case, the Apple
> Care rep walked me through several UNIX tests, as well as zapping the
> PRAM. That worked for a day.
> 
> The next day, back to OS 9 and Btree repair.
> 
> Folks, I don't get it. This 17" iMac is driving me nuts. And I'm only
> running one suite of programs (Adobe's Design Collection: Illustrator
> 10, Photoshop 7, Acrobat 5, and InDesign 2) which operates in either 9
> or 10; supposedly. However, I normally use these programs in OSX, up
> until recently, when it went to "blue screen" after start-up.
> 
> Here is my question - hopefully to someone else who's using a 17" G4
> iMac with OS 10.1.5:
> 
> 1. Have you had any abnormalities with OS 10.1.5?
> 2. What seemed to cause the problems?
> 3. What did Apple Care tell you the problem was?
> 4. Did you find a solution that made any sense - vice zapping PRAM,
> re-installing OS restoration, reinstalling OSX, and bouncing back to OS9
> to do verify and repair constantly?
> 
> I would sincerely appreciate anyone's expertise on this situation.
> 
> One last note...I asked the folks at Apple if my purchasing OS 10.2
> would get rid of these problems, in that it would be worth my while to
> simply purchase a new OS IF they believed it would fix the problem.
> Their response -- "I don't think a new OS will fix your problem". I got
> this answer about 3 or 4 times, nearly verbatim, from several of their
> representatives. Notwithstanding, if anyone has FIXED a similar
> instability problem (such as mine) by upgrading to 10.2, I would love to
> hear about it.  However, if I likely have a hardware problem, that
> wouldn't make any sense.
> 
> Again, I would MOST sincerely appreciate anyone advise as soon as
> possible, as this is the only Mac we have that I can stand to look at
> for graphics design.
> 
> Tim
> [EMAIL PROTECTED]
> 

-- 



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