I have been spammed by some ebayers I have transacted with, and after about 10 e-mails to ebay complaining of this, ebay took no action and still, I get spam. Ebay never once even responded to my complaints.
hum. Hate it when that happens. I donno what eBay can really do in that particular case tho, other than give the guy a warning. You gave the other party your email address. So it's not like they abused eBay's system to do it. If someone is spamming you, then you should report it to their ISP. Also, you have the eBayers contact information. So if reporting him to their ISP doesn't fix it, you can file harassment charges.
...eBay auctions are legally binding business/sales contracts that are enforcable by normal meatspace law, both criminal and civil. As a small business owner (aka a Seller) you shouldn't be afraid to invoke those laws as necessary.
To date, I have never been approached by ebay to explain a feedback I have left, ever, and there have been a couple that were retaliatory in which the recipient said they were going to "ebay". Again, I never heard anything from ebay.
I've also had a number of people say they were going to tell daddy, er a eBay about my feedback. Only had eBay contact me once; their conclusion after I forwarded emails to them was to leave the feedback alone. I think they look at the feedback with a fairly reasonable eye.
I've filed four complaints. Three of the retaliatory feedbacks were removed with no comment from eBay -- they just disappeared. The 4th, eh. I'm not too upset. Anyone that sees it will also see my response and can view the Buyers feedback to see what a wacko the guy was. Good reading. :)
I have had people get my contact info and phone me up and verbally threaten myself and my wife.
Whoa! Felony! :( Guess I've lucked out there. I provide my full mailing address, phone number, and an alternate email address to every auction winner. Only had a few call, mostly to confirm info etc.
I reported that to ebay. Again, I did not receive a response. For some reason, they did not get right on the horn to the FBI and protect me.
:( That's not good. You should call them for a follow up.
I think it would be prudent to do much more than just report such calls to eBay. This is felony territory! As soon as the call was over, hit *57 (Call Trace) (or whatever the equiv is in your area). That formally logs the call at the telephone company. Then make a point of going the local police or FBI office ASAP and file a formal complaint. They need that written complaint to be able to suponea the call trace info...
- Dan.
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