On Dec 19, 2005, at 3:06 PM, Tom Baker wrote:


On Dec 19, 2005, at 1:20 PM, [EMAIL PROTECTED] wrote:

At 1:04 PM -0700 12/19/2005, Tom Baker wrote:

Dan, I appreciate your help very much. This is driving me nuts.

Me too!  This type of issue shouldn't be this hard to fix! :)

I also asked for help over in the Adobe user-to-user forum, http://www.adobeforums.com/cgi-bin/webx? [EMAIL PROTECTED]@.3bbd97dd#post , and somebody there just wrote this:

"I may have found an EASY solution. I went to my USER prefs folder and trashed all the CS2 PS files and folders. I then booted into my Test User account, which would open photos in PS. I copied all the same files and folders that I had just deleted from my master account into a folder on the hard drive. In fact it may be easier just to delete all the preferences in your test user account, then open PS CS2. This will generate all new preferences that should work. Copy all those into a folder. Switch back to the regular account and replace all of your Preferences with these from your test user. This worked for me and I had the same problem that you did."

Trouble is, I don't know what the "Test User" is that he's talking about.

It's not a special name. Just a 2nd user account that he created. The one where Photoshop works...

Maybe I can just steal the prefs folders from any new, working account I create. Now I just have to figure out which files and folders those are. . .

Look at that first URL I gave in my other reply today. It has a list of them.

- Dan.

OK Dan, here's what I did, and it worked! Photoshop is fixed again:

1. I created a new user, which I named User 2.

2. I logged in as User 2 and opened Photoshop, thereby creating a fresh set of Photoshop preferences for User 2, carefully noting the time.

3. I opened User 2's Preferences Folder (Library > Preferences) and noted which prefs had changed at that time. I made a note of them, there were four:
 Adobe Photoshop CS2 Paths
 Adobe photoshop CS2 Settings
 com.adobe.mediabrowser. plist
 com.applerecentitems.plist

4. I opened my main account's user prefs folder and dragged those four freshly updated prefs from User 2 over into it (thereby replacing the ones in the main user's account).

5. I logged out as User 2 and logged back in as my main user, and Photoshop was fixed!

Now, let's see how long it stays fixed this time . . . . I'll yelp here again if it breaks again, and maybe we can figure out why.

Thanks for all your help!

Tom

Oops, Photoshop just broke again. And I fixed it again, by the method listed above. So it's fixable, but how come it keeps breaking? By breaking I mean it won't open a picture. When I try, it builds up all its menus and palettes and toolbar, but then instead of the picture appearing, the beachball just spins forever until I force-quit it.

Photoshop never broke like this when I was running it in a 733 Da, but now that I've moved the hard drives over into a Quicksilver 2002 it keeps doing this (yes, I remembered to transfer the Adobe Activation from the old machine to the new). Could there be something about the Quicksilver, or just the fact that I moved the hard drives from one machine to another, that is causing this? How can I track down this problem?

Tom


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