On Jun 15, 2010, at 2:29 PM, Bruce Johnson wrote:
On Jun 15, 2010, at 12:07 PM, James Therrault wrote:
Have you tried loading this device as a different user on the
computer?
Not sure what you mean by "different" user as I'm the only one
that has used this machine since purchasing it and reloading
system software then (about three years ago).
Go to System Preferences> Accounts. create a test user, making them
an Administrator. Log of, then on as the new user, and try
installing the software as the new user.
This is an elementary step in determining if an issue resides in
the system side of things (if the new user has the same problems,
it's a system or hardware issue, if not it's a prefs or other local
file issue with the old user.)
Did it but no go...
Now, in the System Profiler, the modem is seen when USB is
highlighted...
JT
(And you think them thar' Keihn carbs were a bear..)
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