Am Sat, 9 Feb 2019 23:04:47 +0100 schrieb forenjunkie <[email protected]>:
> I confirmed your account. > > regards > lovetox > > Am 09.02.2019 um 22:58 schrieb Veps: > > Am Sat, 9 Feb 2019 20:14:14 +0100 > > schrieb forenjunkie <[email protected]>: > > > >> Hi, > >> > >> There is no one with your email registered on our gitlab instance, if > >> you tell me the email i can activate the account manually. > >> > >> As for jabber.de yes there is a s2s problem currently, we will look at > >> the logs if we find something about it. > >> > >> regards > >> lovetox > >> > >> > >>> > >>> Hi lovetox, > >>> > >>> thanks for your reply. "jabber.de" for XMPP and "gmx.de" for POP/IMAP are > >>> both big providers here in Germany (and the latter one also in > >>> Switzerland and Austria). If this would be a server to server issue, > >>> that's what I guess you mean by s2s, then you(?)/the gajim-admins would > >>> have a huge issue. However the services are not overlapping by host so it > >>> would be kinda coincidental if both service have a s2s issue. Further > >>> more a guy from IRC assumable from California tried to join gajim's > >>> jabber server via a "GApp" account (from pidgin) and it he fails as well. > >>> > >>> Greetings > >>> Wasp > > > > Seems the unfinished account gets dropped from the DB after a while. (Was > > already some days ago that I've tried.) Now I could register my username > > again, nevertheless still don't receive an email for confirmation. Thank you lovetox. However the general issue remains and imposes some very high barrier for other users to submit issues or look for help. I needed 3-4 attempts (with breaks of "another time, not that important right now") till I finally ended up on the mailing list. It already starts with the fact that you have to register yet another account. I get roughly the point of an own gitlab-server, however everybody understands also my point I guess. ;) So in total: 0) First of all, be willing to commit questions/suggestions/bug-reports 1) overcome resistance to create yet another account 2) if it fails, (at least my first thought was) looking for IRC 3) realizing it's a Jabber group-chat (maybe register this first) 4) if it fails, looking for an email 5) realizing it's a mailing list AND (yes I get the reason but) another registration 6) finally "first contact" On behalf of all the people, which gave up somewhere before the 6th step, maybe you see a chance to lower the barrier somewhere so others have it a bit easier. My first thought would be to offer direct and maybe dedicated contact address in case of encountering any problems (without further registrations). What do you think? Best regards Wasp _______________________________________________ Gajim-devel mailing list [email protected] https://lists.gajim.org/cgi-bin/listinfo/gajim-devel
