Hi Zack,
can you provide us some more information of how you deploy your Galaxy?
Are you using nginx or another proxy? Can you share your job_conf.xml
file with us?
What means does not work? Jobs are turning grey? But never turn yellow?
Or do they turn red? Is any other tool working?
Cheers,
Bjoern
Am 20.06.19 um 16:37 schrieb ze...@attain.com:
I've recently been asked to support a local Galaxy deployment. As I
am new to the software, I'm having a hard time tracking down logs and
honestly understanding how the system works.
The actual problem is the scientist in question is not able to upload
files. The only upload feature I noticed running on the server was
an sftp-server, so I restarted that, but it doesn't appear to have
fixed anything. Which lead me down the path of tracking down log
files to help me troubleshoot, but I am unable to track those down.
I have looked through several of the previous discussions regarding
uploading, and have not been able to find the answer to my question.
Any help would be appreciated.
thanks
Zack ___________________________________________________________
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