Hi Priya, If you are using one of the public Galaxy servers (e.g. http://main.g2.bx.psu.edu/), then it's quite probable that there a lots of jobs queued in the system by other users. If your history item is grey that means the job has been successfully submitted and is waiting its turn in the queueing system. When the system is busy it will take longer for the jobs to be submitted due to the high demand. In short - give it some time, it will run eventually. Best wishes, Graham
Dr. Graham Etherington Bioinformatics Support Officer, The Sainsbury Laboratory, Norwich Research Park, Norwich NR4 7UH. UK Tel: +44 (0)1603 450601 On 25/03/2013 23:01, "Priya Bhatt" <priya.bh...@loni.ucla.edu> wrote: >Dear Galaxy Users, > >Forgive me in advance, but I am a VERY new Galaxy user! > >I am trying to go through the Galaxy 101 tutorial provided on the galaxy >website (https://main.g2.bx.psu.edu/u/aun1/p/galaxy101). The first step >asks to get exon data of Chromosome 22 from UCSC database, and the second >step asks to get the SNP data from the same database. When I do these >two steps, I understand the history items should turn green once they are >processed, however after a few hours these items remain grey. Am I doing >something wrong? > >Any help would be greatly appreciated! > >Thank you in advance, >Priya >___________________________________________________________ >The Galaxy User list should be used for the discussion of >Galaxy analysis and other features on the public server >at usegalaxy.org. Please keep all replies on the list by >using "reply all" in your mail client. For discussion of >local Galaxy instances and the Galaxy source code, please >use the Galaxy Development list: > > http://lists.bx.psu.edu/listinfo/galaxy-dev > >To manage your subscriptions to this and other Galaxy lists, >please use the interface at: > > http://lists.bx.psu.edu/ > >To search Galaxy mailing lists use the unified search at: > > http://galaxyproject.org/search/mailinglists/ ___________________________________________________________ The Galaxy User list should be used for the discussion of Galaxy analysis and other features on the public server at usegalaxy.org. Please keep all replies on the list by using "reply all" in your mail client. For discussion of local Galaxy instances and the Galaxy source code, please use the Galaxy Development list: http://lists.bx.psu.edu/listinfo/galaxy-dev To manage your subscriptions to this and other Galaxy lists, please use the interface at: http://lists.bx.psu.edu/ To search Galaxy mailing lists use the unified search at: http://galaxyproject.org/search/mailinglists/
