Dear All,

Thank you for your prompt responses.  Yes, my jobs have processed - I guess I 
needed to be more patient! 

As far as the tutorial, it was taking much time on the version available to the 
public on the Galaxy website but I am now using an instance of Galaxy on my 
lab's network so things are moving almost instantaneously.  

 Thanks for your insight!

Best,
Priya

________________________________________
From: Jennifer Jackson [j...@bx.psu.edu]
Sent: Tuesday, March 26, 2013 12:14 PM
To: Priya Bhatt
Cc: galaxy-user@lists.bx.psu.edu
Subject: Re: [galaxy-user] History items remain pending (grey color)

Hello Priya,

Graham is correct in stating that a "grey dataset" indicates that the job is 
still in the queue waiting to run. When the public server is very busy, this 
delay can vary based on a few factors, but a UCSC Table Browser data extraction 
is not a job that would be expected to take very long.

That said, the public server was known to be slower later yesterday through 
this morning. We are actively working to resolve this and you should notice 
improvement shortly.

I was able to get a small test job through (also a UCSC Table data extraction) 
even during this time - with some delay, but not on the order of several hours. 
Have your jobs completed now and were you able to work through the exercise 
since first reporting the issue? If jobs were stalled, please try again one 
more time and if there is problem that continues through this afternoon, please 
let us know. The exercise was designed to not be computationally intensive - 
and you should be able to complete it during a single work session.

Just to let you know, sometimes it appears that jobs are waiting, when actually 
all that is needed is a "History refresh" to update the panel to show the 
current status. I've misinterpreted status myself by forgetting to do this on 
occasion (still!). A manual refresh certainly isn't always needed, but is worth 
knowing about. There is a small double-arrow rounded icon at the top of the 
History panel, to the left of the gear icon, that you can click to do the 
refresh, here is a picture of it:

[cid:part1.08040502.09070800@bx.psu.edu]

Hopefully this helps,

Jen
Galaxy team

On 3/25/13 4:01 PM, Priya Bhatt wrote:

Dear Galaxy Users,

Forgive me in advance, but I am a VERY new Galaxy user!

I am trying to go through the Galaxy 101 tutorial provided on the galaxy 
website (https://main.g2.bx.psu.edu/u/aun1/p/galaxy101).  The first step asks 
to get exon data of Chromosome 22 from UCSC database, and the second step asks 
to get the SNP data from the same database.  When I do these two steps, I 
understand the history items should turn green once they are processed, however 
after a few hours these items remain grey.  Am I doing something wrong?

Any help would be greatly appreciated!

Thank you in advance,
Priya
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--
Jennifer Hillman-Jackson
Galaxy Support and Training
http://galaxyproject.org


___________________________________________________________
The Galaxy User list should be used for the discussion of
Galaxy analysis and other features on the public server
at usegalaxy.org.  Please keep all replies on the list by
using "reply all" in your mail client.  For discussion of
local Galaxy instances and the Galaxy source code, please
use the Galaxy Development list:

  http://lists.bx.psu.edu/listinfo/galaxy-dev

To manage your subscriptions to this and other Galaxy lists,
please use the interface at:

  http://lists.bx.psu.edu/

To search Galaxy mailing lists use the unified search at:

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