Thanks for the response. I removed sections that do not seem to need further 
discusson.

> On Dec 15, 2014, at 4:32 PM, <philip.eard...@bt.com> <philip.eard...@bt.com> 
> wrote:
> 

[...]

> OLD
> 
>      o Understanding the quality experienced by customers. Alongside
>      benchmarking competitors, gaining better insight into the user's
>      service through a sample panel of the operator's own customers.
>      The ISP requires a performance viewpoint of the end-to-end
>      perspective, which includes: home/enterprise networks; peering
>      points; Content Delivery Networks (CDNs); etc.
> 
> PROPOSED NEW
> 
>      o Understanding the quality experienced by customers. The network 
> operator would like to gain better insight into the end-to-end performance 
> experienced by its customers. This could incorporate home and enterprise 
> networks, and the impact of peering, caching and Content Delivery Networks 
> (CDNs).

Looks good, but do you expect the last sentence to be exhaustive, or are those 
just examples?


>>> - 3.1, 1st para:
>>> 
>>> Can you provide a definition or reference for "mean opinion score"?
>> 
>> Not addressed.
> 
> If a reference is really needed, then i guess 
> http://en.wikipedia.org/wiki/Mean_opinion_score will do.
> 

On a quick search, it looks like that's at least discussed (and maybe defined) 
in ITU-T P.800.

http://www.itu.int/rec/T-REC-P.800-199608-I/en

[...]

> 
>>> -- 4.2, 3rd paragraph:
>>> Can you offer a definition for "probes"?
>> Not addressed.
> 
> I don't want to address this one. Formal terminology is in the LMAP 
> framework, including the definition of "measurement agent". In this document 
> we used the more informal term "probe", as it seems easy to understand 
> without a formal definition. Since this use cases doc might have a wider 
> readership, we wanted to avoid terminology and just give the reader the 
> motivations and usages of LMAP measurement information.

Could you offer an informal definition, or a "such as [example]" sort of thing? 
"Probe" has many meanings. Context might be enough for some readers, but 
possibly not all.

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