Thanks! More inline:

> On Dec 16, 2014, at 3:12 AM, philip.eard...@bt.com wrote:
> 
> Thanks!
> phil
> 
>> 
>>> OLD
>>> 
>>>     o Understanding the quality experienced by customers. Alongside
>>>     benchmarking competitors, gaining better insight into the user's
>>>     service through a sample panel of the operator's own customers.
>>>     The ISP requires a performance viewpoint of the end-to-end
>>>     perspective, which includes: home/enterprise networks; peering
>>>     points; Content Delivery Networks (CDNs); etc.
>>> 
>>> PROPOSED NEW
>>> 
>>>     o Understanding the quality experienced by customers. The
>> network operator would like to gain better insight into the end-to-end
>> performance experienced by its customers. This could incorporate home
>> and enterprise networks, and the impact of peering, caching and Content
>> Delivery Networks (CDNs).    
>> 
>> Looks good, but do you expect the last sentence to be exhaustive, or
>> are those just examples?
> 
> "End-to-end" could, for instance, incorporate home and enterprise networks, 
> and the impact of peering, caching and Content Delivery Networks (CDNs).
> 

Works for me!

> 
>> 
>> 
>>>>> - 3.1, 1st para:
>>>>> 
>>>>> Can you provide a definition or reference for "mean opinion score"?
>>>> 
>>>> Not addressed.
>>> 
>>> If a reference is really needed, then i guess
>> http://en.wikipedia.org/wiki/Mean_opinion_score will do.
>>>     
>> 
>> On a quick search, it looks like that's at least discussed (and maybe
>> defined) in ITU-T P.800.
>> 
>> http://www.itu.int/rec/T-REC-P.800-199608-I/en
> 
> I'll add whichever reference you prefer - wiki or P.800 which is specifically 
> about telephony.
> The context is:
> <<This involves
>   relating the pure network parameters to something like a 'mean
>   opinion score' which will be service dependent (for instance web
>   browsing QoE is largely determined by latency above a few Mb/s).

On reflection, given the context of this being a very "informational" 
reference, and that there doesn't seem to be an authoritative source for the 
term when used outside of telephony, it's not a big deal one way or another. 
The wiki link would be sufficient, as would a one sentence explanation along 
the lines as an "aggregation of subjective user experience measurements."


>>> 
> 
>> 
>> [...]
>> 
>>> 
>>>>> -- 4.2, 3rd paragraph:
>>>>> Can you offer a definition for "probes"?
>>>> Not addressed.
>>> 
>>> I don't want to address this one. Formal terminology is in the LMAP
>> framework, including the definition of "measurement agent". In this
>> document we used the more informal term "probe", as it seems easy to
>> understand without a formal definition. Since this use cases doc might
>> have a wider readership, we wanted to avoid terminology and just give
>> the reader the motivations and usages of LMAP measurement information.
>> 
>> Could you offer an informal definition, or a "such as [example]" sort
>> of thing? "Probe" has many meanings. Context might be enough for some
>> readers, but possibly not all.
> 
> In S3.1 probe is first mentioned. So then I'll add this text:-
> 
> NEW
> (A probe is a device or piece of software that makes measurements and reports 
> the results, under the control of the measurement system. Implementation 
> options are discussed in Section 5.)
> 
> And in S5
> OLD
> One way involves a special hardware device that is connected directly
>   to the home gateway.
> ...
> Another approach involves implementing the measurement capability as
>   a webpage or an "app" that end users are encouraged to download onto
>   their mobile phone or computing device.
> 
> NEW
> One type of probe is a special hardware device that is connected directly
>   to the home gateway.
> ...
> Another type of probe involves implementing the measurement capability as
>   a webpage or an "app" that end users are encouraged to download onto
>   their mobile phone or computing device.

That helps, thanks!

>> 
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