Does anyone else have cox internet and notice much slower speed and reliability in the evenings?
I've been running smokeping for a few weeks and every evening, about 7-11 speed and latency is very sporadic. I'm not 100% how long this has been a problem but back in april/may I started a new project where I have been working from home more and need to use a VPN to connect to another network. Actually, two different VPNs on two different networks. One, is Dell Sonicwall and the other is a Cisco. The Cisco, is surprisingly very stable and even though the network is flakey the Cisco stays connected. But the Sonicwall is very sensitive to the network outages. Any time the network glitches the Sonicwall disconnects and all my SSH connections drop. Now I RDP to a server on the network and run the SSH sessions from there. So I don't lose everything. But, this brings me back to Cox's evening service. A tech came out about a month ago and checked my signals which were all in the good range, he even replaced the cable modem on good faith. Even though the one I had was only a few months old.I replaced a much older linksys docsis2, with the Cisco docsis3 modem. So, the tech replaced my modem with mostly the same model modem, but still the signals are good. Normally, running a speed test on speedtest.net, i get around 30Mbps down, 15Mbps up. Just now, i got .75Mbps down, and 4Mbps up. My smokeping is hitting 3 Cox DNS servers and one of their web servers and a handful of other high profile servers. As well as two of my own personal, which have no traffic and should be no lag what so ever. Yet smokeping shows dropped packets and higher latency. I've called a few more times to try to explain the problem again. Monday i called and the guy said they will send someone to check from the house out. Last night I called and the person wanted to schedule a tech to come to the house again. I asked for level 2 support and was put on hold for an hour. I eventually hung up. If I were just web surfing, i would probably have never noticed and probably wouldn't care, but now that i'm using the VPN a lot it would be nice to have stable service in the evenings. has anyone else run into this and have any suggestions about how I can get to the bottom of it with cox? I don't want to move to another ISP, but if it comes down to it, i will. thoughts? suggestions? bullshit remarks from jarred? -- Have Mercy & Say Yeah
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