It seems like lots of the above is useful info for Hub users too. Do you mean to collect the above specifically for Desktop users, split off? I'm guessing it might wind up being difficult to split the two categories even; for something like # of editors, we might wind up with an aggregate of both Desktop and Hub users making edits on an item.

I think it's important to distinguish between Desktop and Hub users. I'd like to work towards understanding if there are any qualitative differences between the way Desktop and Hub-only users use Chandler.

Ok. I'm ok with trying to break Hub users up into these buckets of "Desktop User" and "Hub User". We still need to get to a shared understanding of what defines these buckets.

Top questions for me:

- Are there really 2 buckets or 3? Is every one of the 4,000 odd users get tagged (somehow) as *either* a Desktop User *or* Hub User? Or 3 buckets: "Desktop User", "Hub User", or "both"?

_ If those are the only buckets, then what if the only client used by a user if iCal or Lightning or Evolution?

- What characterizes a Desktop user? Is it "if the user has ever sent a request to the server which has their username via Desktop"? (If they sync their Desktop to Hub, I'll see them with a "user agent" of "Chandler/*" with their actual username, unless they used a ticket (in which case I don't know who they are)).

I'm not (yet) saying there's a good, distinct way to sort each user into these buckets. Without these buckets, answering a question like "average number of edits per day of Desktop Users vs number of edits per day of Hub-UI users" will be difficult. Once we determine we can sort users into these buckets, then we face the question of whether we can feasibly extract a metric like "number of edits per day" now or need additional backend support.

-- Jared

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