Thanks, Galt.
We switched to the http protocol since the ftp server, as you say, wasn't
configured to allow this.

Shankar

On Wed, May 4, 2011 at 7:35 PM, Galt Barber <[email protected]> wrote:

> If you do not supply a user:password@ in the bigDataUrl,
> then FTP will use anonymous login.
>
> PASS is the "password" command.
> PASV is the "passive" command.
>
> Most FTP servers work this way.
>
> Perhaps you can find another server that allows anonymous login,
> or have your server reconfigured to support it.
>
> -Galt
>
>
> On 05/04/11 14:54, Shankar Ajay Subramanian wrote:
>
>> Hello,
>>
>> I've been trying to load a bigWig custom track that has been hosted on a
>> remote FTP site. I confirmed that the file is present but I end up with
>> the
>> following error when I add a track
>>
>> track type=bigWig name="test" description="testing" bigDataUrl=
>> ftp://ftp.somesite.com
>>
>> "ftp server error on cmd=[PASS [email protected] ] response=[500 Unknown
>> command. ]"
>>
>> Does this mean that the FTP server has not been set up in "Passive mode".
>> Is
>> there a way around this?
>>
>> Thanks,
>> Shankar
>> _______________________________________________
>> Genome maillist  -  [email protected]
>> https://lists.soe.ucsc.edu/mailman/listinfo/genome
>>
>
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