Our Systems group has indicated that the server that I'd been using does not 
always serve byte-range requests successfully, and pointed me to a different 
server. Using this alternative server, I just loaded the seven bigWig custom 
tracks to mm9 and am able to browse them again.

I apologize for flagging this issue to you. It seems to have been a problem are 
our end.

Gordon


On 2011-09-06, at 4:30 PM, Gordon Robertson wrote:

Until last week, I could load bigWig files into the mm9 browser, using a file 
containing a set of 7 custom track lines. This had given no problems for 
months. Each line was of this form (the example uses a dummy path and filename) 
-
track type=bigWig name=myName description="..." color=50,50,150 
maxHeightPixels=40:40:20 db=mm9 alwaysZero=on visibility=full 
bigDataUrl=http://myPath/my.bigwig

Today, though I can load BED and WIG files, when I try to submit the bigWig 
custom track file I get the following error for each track line -

Error Byte-range request was ignored by server. Expected Partial Content 206. 
http://mypath/my.bigwig;byterange=0-: 200 OK Can't get data socket for 
http://myPath/my.bigwig

If I paste http://mypath/my.bigwig into a browser URL field, I'm offered the 
bigwig file as a download -- so the file seems to be available.

We have a local mirror here, which we think was updated on the weekend, and it 
gives the same error message.

Could you help us to understand or resolve this issue?

Thanks in advance for your help.

Gordon
--
Gordon Robertson
BC Cancer Agency Genome Sciences Centre
Vancouver BC Canada
www.bcgsc.ca<http://www.bcgsc.ca/>


--
Gordon Robertson
BC Cancer Agency Genome Sciences Centre
Vancouver BC Canada
www.bcgsc.ca<http://www.bcgsc.ca>

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