Hi Jing,

It appears http://helix.nih.gov is working, so you may want to contact 
their system administrator to see if they can serve this BAM via https.

Contact us at [email protected] if you have additional questions.

---
Luvina Guruvadoo
UCSC Genome Bioinformatics Group

<https://helix.nih.gov/>
On 12/1/2011 9:50 AM, Huang, Jing (NIH/NCI) [E] wrote:
> Dear UCSC team:
>
>       I am trying to find a place to host my data. Would you please let me 
> know that UCSC browser could accept data from a sftp site? NIH does not want 
> to use ftp because of the security purpose. Thank you.
>
> Best,
> Jing
>
> -----Original Message-----
> From: Luvina Guruvadoo [mailto:[email protected]]
> Sent: Tuesday, November 01, 2011 1:42 PM
> To: Huang, Jing (NIH/NCI) [E]
> Cc: [email protected]
> Subject: Re: [Genome] FW: bam file upload
>
> Hi Jing,
>
> I was able to upload your bam file without any errors. If file size is
> not the issue, it may be a transient problem with the ftp server; it is
> not a software problem on our end. You could try to use another ftp or
> http server to serve your data.
>
> Please contact us again at [email protected] if you have any further
> questions.
>
> ---
> Luvina Guruvadoo
> UCSC Genome Bioinformatics Group
>
> On 10/30/2011 10:54 AM, Huang, Jing (NIH/NCI) [E] wrote:
>> Dear Vanessa:
>>          I tried it again and this time it does not work. I feel that this 
>> problem is intermittent. Sometimes, it works. Sometimes, it doesn't. I 
>> thought it is because my file is too big. But even tried smaller .bam file, 
>> it still gives the same problem.
>>          Thanks.
>>
>> Best,
>> Jing
>>
>> From: Vanessa Kirkup Swing [mailto:[email protected]]
>> Sent: Thursday, October 27, 2011 2:29 PM
>> To: Huang, Jing (NIH/NCI) [E]
>> Cc:[email protected]
>> Subject: Re: [Genome] bam file upload
>>
>> Hi Jing,
>>
>> We tried accessing your files and were able to do so. Can you try doing it 
>> again? Does it always fail or does if fail intermittently? Please send your 
>> response [email protected]<mailto:[email protected]>   so our entire 
>> team can help. Thanks!
>>
>> Vanessa Kirkup Swing
>> UCSC Genome Bioinformatics Group
>>
>> ---------- Forwarded message ----------
>> From: Huang, Jing (NIH/NCI) 
>> [E]<[email protected]<mailto:[email protected]>>
>> Date: Thu, Oct 27, 2011 at 6:46 AM
>> Subject: [Genome] bam file upload
>> To: 
>> "[email protected]<mailto:[email protected]>"<[email protected]<mailto:[email protected]>>
>>
>>
>> Dear Luvina:
>>         Thank you for your information. I tried several times and it still 
>> gives me the same error message:
>>
>> Error Can't access L.bam's bigDataUrlftp://helix.nih.gov/pub/huangj3/L.bam  
>> and/or the associated index fileftp://helix.nih.gov/pub/huangj3/L.bam.bai:  
>> ftp server error on cmd=[] response=[421 Service not available. ] ftp server 
>> error on cmd=[USER anonymous ] response=[]
>>
>>        I can access the ftp site, it is working. No sure what is problem?
>>        Thank you.
>>
>> Best,
>> Jing
>>
>> P.S. Today, it works. I can upload the bam file.
>>
>>
>> Jing Huang, PhD
>> Head, Cancer and Stem Cell Epigenetics
>> Laboratory of Cancer Biology and Genetics
>> Center for Cancer Research
>> National Cancer Institute
>> 37 Convent Dr. Building 37/Rm 3140A
>> Bethesda, MD 20892
>> Tel: 301-496-2202<tel:301-496-2202>
>> http://ccr.cancer.gov/staff/staff.asp?profileid=14704
>>
>>
>> _______________________________________________
>> Genome maillist  [email protected]<mailto:[email protected]>
>> https://lists.soe.ucsc.edu/mailman/listinfo/genome
>>
>> _______________________________________________
>> Genome maillist  [email protected]
>> https://lists.soe.ucsc.edu/mailman/listinfo/genome
>

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