Thank you. It is working now. Dukka
On 2/14/12 2:20 PM, "Pauline Fujita" <[email protected]> wrote: >Hi David, > >Please see this previously answered mailing list question for a list of >IP addresses: > >https://lists.soe.ucsc.edu/pipermail/genome/2010-September/023596.html > >Best regards, > >Pauline Fujita >UCSC Genome Bioinformatics Group >http://genome.ucsc.edu > > >On 2/14/12 7:44 AM, David Hoover wrote: >> Hi Greg, >> >> What are the IP addresses associated with UCSC Genome Browser? Our FTP >>server may be blocking them because it thinks they are DOS attacks. >> >> David Hoover >> Helix Systems >> >> On Feb 14, 2012, at 9:34 AM, Kc, Dukka (NIH/CIT) [C] wrote: >> >>> Hi David >>> >>> Thank you so much the other day. I contacted UCSC people and they >>> suggested to ask you guys. >>> May I kindly request you to look into this? >>> >>> >>> Thanks >>> Dukka >>> >>> On 2/13/12 6:47 PM, "Greg Roe"<[email protected]> wrote: >>> >>>> Hi Dukka, >>>> >>>> Our system admins checked everything out on our end. We think there's >>>> possibly a firewall issue on your end. Please ask your system >>>> administrators to take a look at this issue. Perhaps they've blocked >>>> some of our IP address. >>>> >>>> Let me know how it turns out. >>>> >>>> Please let us know if you have any additional comments or questions: >>>> [email protected] >>>> >>>> - >>>> Greg Roe >>>> UCSC Genome Bioinformatics Group >>>> >>>> >>>> >>>> On 2/13/12 8:52 AM, Kc, Dukka (NIH/CIT) [C] wrote: >>>>> Dear Sir/Madam >>>>> >>>>> I am using UCSC's genome browser and getting some FTP error. >>>>> Basically in the Paste URLs or data box I am pasting, >>>>> track type=bigWig name="Rat polya night" description="Rat polya >>>>>night" >>>>> >>>>>bigDataUrl=ftp://helix.nih.gov/collab/kcdb/public/Rat_polya_night_bgas >>>>>pli >>>>> t.bw >>>>> >>>>> >>>>> And I get this error message >>>>> >>>>> error ftp server error on cmd=[] response=[421 Service not >>>>>available. ] >>>>> ftp server error on cmd=[USER anonymous ] response=[] Couldn't open >>>>> ftp://helix.nih.gov/collab/kcdb/public/Rat_polya_night_bgasplit.bw >>>>> >>>>> >>>>> Any help will be highly appreciated. >>>>> >>>>> >>>>> ------------------------ >>>>> Dukka KC (Ph.D.) >>>>> Contractor, SRA International, Inc. >>>>> MSCL/DCB/CIT/NIH >>>>> Building 12A, Rm 2003 B >>>>> 12 South Dr. >>>>> Bethesda, MD, 20892 >>>>> 301-451-2112 >>>>> [email protected] >>>>> >>>>> >>>>> _______________________________________________ >>>>> Genome maillist - [email protected] >>>>> https://lists.soe.ucsc.edu/mailman/listinfo/genome >> >> _______________________________________________ >> Genome maillist - [email protected] >> https://lists.soe.ucsc.edu/mailman/listinfo/genome _______________________________________________ Genome maillist - [email protected] https://lists.soe.ucsc.edu/mailman/listinfo/genome
