On 2017.12.21 17:35, Mick wrote:
On Thursday, 21 December 2017 21:24:57 GMT Jack wrote:
> I may be grabbing at straws here, but what happens if you print
> something in landscape? Is the trimmed edge the new top (long edge) or
> still the same short edge?

Aha! Good call. In landscape the cropping takes place on the left (short)
edge, not the top of the page.


> Does the same happen with other apps? browser, emacs, gimp (just make > a simple line drawing), pdf display, image viewer, ...? I'm thinking > of printing things that originate as different image types - maybe one > will behave differently and point to something in the process. Can you
> send a plain text file to the printer with lp?

I sent a page with Chromium in landscape, it cropped the left hand short edge
too.

PDF readers print with cropped top, in portrait.

I sent a txt file with 'lpr -o fit-to-page' in portrait and the same cropping
on the top of the page happens.
If the actual text was sent to the printer (and not turned into ps or pdf first, then I blame the printer.

So it is not application specific, but page orientation specific.
No, it always happens on the first short edge to come out of the printer, no matter which way the pixels are oriented. That (to me) rules out everything except the printer, and just possibly the printer driver.

Could it be something has gone wrong with the rollers? This is a brand new printer!
Possibly, but my guess is some internal printer setting. Does the printer itself provide a web interface? If so, hunt through the options. You may find something there. (I'm not familiar with that printer, but all of the few wireless printers I have worked with provide a web interface on their configured IP address.)

I'll try to print a page with MSWindows tomorrow, if only to prove if this is
a cups problem or not.

Thanks for your suggestions!
--
Regards,
Mick


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